The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 612 |
| Houston, TX | 360 |
| Philadelphia, PA | 244 |
| Seattle, WA | 240 |
| Washington, D.C., DC | 237 |
| Atlanta, GA | 207 |
| Denver, CO | 198 |
| Sacramento, CA | 142 |
| San Francisco, CA | 141 |
| Miami, FL | 135 |
| Orlando, FL | 134 |
| Indianapolis, IN | 128 |
| Detroit, MI | 125 |
| Minneapolis, MN | 119 |
| Boston, MA | 114 |
| Portland, OR | 112 |
| Brooklyn, NY | 94 |
| Oakland, CA | 87 |
| Salt Lake City, UT | 87 |
| Jacksonville, FL | 84 |
| Pittsburgh, PA | 78 |
| Tampa, FL | 68 |
| New York City, NY | 68 |
| Baltimore, MD | 67 |
| San Jose, CA | 51 |
| Reno, NV | 47 |
| Fort Myers, FL | 42 |
| Tacoma, WA | 41 |
| Saint Paul, MN | 38 |
| Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Dustin Williamson (@PantsOfParty) reported @comcastcares I’m gonna start paying bills with credit cards to make you guys pay higher fees and do anything possible to help you guys lose money. If I have to pay for unlimited data I will make sure to have multiple 4K streams going 24/7/365!!! I will use wayyyyy more data!!!
- 𝓴𝓪𝓭𝓮𝓷 (@____kaden) reported
@Xfinity yall wifi ******* SUCKS bro
- Four Season Arcade & Family Fun Complex (@RunDaltonRun) reported
@maxx_legend @Super__Yan @djtyrant They're not talking to the game though. They're talking to a human being. It's like yelling at a banker because the ATM doesn't work, or at a Comcast rep because your internet is down. Yeah it's frustrating, and the complaint may be valid, but it's not an excuse to talk like this
- Takumi Fujiwara (@pollizz03) reported
WHY IS MY WIFI BEING SO sh*tTY **** U XFINITY
- Leftist Sadboi (@LeftistSadboi) reported
My roommate and I pay for 400 mpbs download speed (the best available in our area) and the ******* **** for brains company known as Comcast stops working every other night. Why ******** are we paying premium price for dial up service?!?!?! #f*ckcomcast
- arb 1312 (@grumblepurr) reported fromFremont, California
Internet’s down and Comcast says it won’t be back up until past midnight.For the third time in the past week.**** Comcast.
- Martin (@mjcrtr) reported
@Xfinity absolute garbage, never by if you have any alternative. Criminally dire!
- Steve Rasch (@steverasch) reported
@Xfinity You also have internet down in 95215 for the last 2 hours...good work!
- AV44 (@Bigdaddy_Perry) reported
Anytime these Haitians in my house piss me off, I go on my Xfinity app and suspended the WiFi access on their devices and tell them there is an outage in the area.
- scott davis (@scottda04378562) reported fromSan Francisco, California
@cherishflomedia Well...I don't run a business of any sort, but I am an authority on how horrible comcast/Xfinity customer service is.
- Brad Jaurique (@jaurique) reported
@anhelllll @comcastcares They didnt take care of my issue for over a year sent someone out who fixed the cable but internet is still slow and they never gave me credit for the over a year with horrible service
- The Macaroni with the cheese (@Comebackkid2136) reported
**** xfinity and their stupid ******* boxes
- Jimmy Shaw (@DrJimmyShaw) reported
@Xfinity Your customer service has been below par during most of my transfer ordeal. Help
- SGR (@sgeorgetter) reported
@Big_Jimbo75 While that’s true most places, that’s not really the problem here. In Chicago I can get AT&T, Spectrum, RCN, or Xfinity. It’s more that my apartment building decided for me that it can only be AT&T, and they went with a provider that no longer offers true cable for new customers.
- PissedOffPolak (@KyliesNo1Fan) reported
@comcast @Xfinity those greedy ************, raised their prices for November, now they’re telling me they are raising it again in January.... yet their service is getting worse and worse.... **** You very much and goodbye SCAMCAST
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